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PRIVACY POLICY
The Flower Studio Sydney takes the security and privacy of our customers and users of this website very seriously. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
Privacy Policy and Personal Information
The Flower Studio Sydney online store complies with the Privacy Act 1988. This privacy policy describes the information we require and how we use it.
When you place an order with The Flower Studio Sydney we need to collect personal information to accompany the receipt of purchase. This includes your name, mailing address, email address, contact details and credit card information. For increased security, your credit card details are not stored on our web servers.
Use of personal data
Your information is used only by The Flower Studio Sydney and we collect your personal information so that we may:
- Provide you with flower products or services that you request
- Advise you when we are experiencing difficulty in fulfilling your flower request
- Help you with any inquiries
- Offer you any additional products and services
We will email you your order confirmation and delivery tracking number to the email address you supply to us. We also send you an email newsletter with information on special discounts, promotions, updates on new products and exclusive offers that we run from time to time if you wish to subscribe. You can unsubscribe from this mailing list at any time.
Where you supply us with third party personal information so that we can complete a delivery to that third party, we will not use this third party personal information for any purpose other than to carry out the delivery, except that we may contact such third parties in the future to check if they are satisfied with our service and ask if they are interested in receiving further information from us about our products and services.
Your personal information is password protected and you can view details of your account online at any time via our secure server. Should you wish to update these details, or be removed from the database, you can do so via the ‘Contact Us’ area on our website.
Disclosure
The Flower Studio Sydney does not, unless required by law, disclose personal information to other organisations.
Failure to provide personal information
If requested information is not provided, The Flower Studio Sydney may be unable to complete a transaction, or it may delay the delivery of your flower order.